Privacy Policy

Last updated: September 2026

1. Who we are

This website is operated by Iris Colours & Polymers Pvt. Ltd., Unit No. 7, Makaharia Indl. Premises, 27 Mahal Indl. Area, Off Mahakali Caves Rd, Andheri (E), Mumbai 400093, India ("Iris", "we", "us").

2. Information we collect

We only collect information you choose to give us:

• Inquiry form: your name, business email, company, country, product/grade of interest, estimated quantity, application and any message you write.
• Email, phone and WhatsApp: the details and content of any message you send us.
• Iris AI Advisor: the chat runs entirely in your browser. Your questions are not stored or sent to us unless you tap "Talk on WhatsApp", which opens WhatsApp with the conversation for you to send.

The inquiry form does not store your data on this website. It prepares an email or WhatsApp message that you send yourself.

3. How we use it

• To reply to your inquiry and send quotations, samples, TDS/SDS or technical guidance.
• To process and deliver orders and keep business records.
• To improve our products and service.

We do not sell or rent your personal information.

4. Sharing

We share information only when needed to serve you, for example with logistics partners for shipments, or when required by law.

5. Third-party services

This site loads fonts from Google Fonts and shows an embedded Google Map. If you use WhatsApp or email to contact us, those services' own privacy policies apply. These providers may receive technical data such as your IP address when their content loads.

6. Cookies

This website does not set advertising or tracking cookies of its own. Embedded third-party content (such as the map) may set its own cookies.

7. Retention & security

We keep inquiry and business correspondence only as long as needed for the purposes above or as required by law, and we take reasonable steps to protect it.

8. Your choices

You can ask us to access, correct or delete the personal information we hold about you by writing to sales@irispolycolours.com.

9. Changes

We may update this policy from time to time. The latest version will always be on this page.

10. Contact

Questions about this policy? Email sales@irispolycolours.com or call +91 98201 58641.